Many of the emails I receive from readers ask about the best way to manage their money. Most of us seem to float along from month to month without really understanding whether we are using our money as efficiently as we can. Are the banks accounts that we use doing the things we need them to do? Are we paying…
Read MoreCan I have my money back please?
Most of the letters we get from BT and other phone providers tell us that we owe them money but I got a great letter from BT the other day telling me that my account was several hundred pounds in credit. How can I be so badly organised to allow me to pay BT so much more than I was…
Read MoreShould you repay your mortgage early?
I read a lot at the moment about the way we repay our mortgages, and that we should be doing all we can to clear them as soon as possible, and certainly before we stop work. I’m not convinced that’s necessarily a good idea, and it seems as though the banks and building societies involved in lending money for mortgage…
Read MoreWhy don’t companies train staff properly?
I had an absolutely awful experience with one of our largest and best known companies this week that I need to share with you. I’m not going to mention them by name at this stage because I didn’t ask them to formally reply to the situation I faced. I was on the phone to this organisation for forty-five minutes with…
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