It can often seem like a good idea to consolidate all the small loans you have into one big one, especially if that bigger loan company is offering a lower rate of interest than the rates you are currently paying. But it’s not just about the rate of interest you are going to be paying, although there is no doubt…
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The horrible weather of the last few days has brought train delays and cancellations back in to focus for travellers, and reminded me to tell you about the fact that you can get some, if not all, of the money that you spend on train travel back from the train operators if your journey is delayed. The train I…
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Most of the letters we get from BT and other phone providers tell us that we owe them money but I got a great letter from BT the other day telling me that my account was several hundred pounds in credit. How can I be so badly organised to allow me to pay BT so much more than I was…
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I had an absolutely awful experience with one of our largest and best known companies this week that I need to share with you. I’m not going to mention them by name at this stage because I didn’t ask them to formally reply to the situation I faced. I was on the phone to this organisation for forty-five minutes with…
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